Whatever you call it – a tipping point, a paradigm shift, an inflection point – we are on the verge of a fundamental shift in the way human services are designed, built and delivered across America. Of course it is not by chance, but rather the dividend of a tremendous investment of energy, devotion, creativity […]
Category: Blog
Our Job is to Help Children and Families: Why Should We Care about the National Information Exchange Model (NIEM)?
When I was an Assistant Commissioner for foster care for a large city in the United States, I spent my days primarily doing one of two things: 1) putting out fires; and 2) trying to change the system so those same fires didn’t rekindle when I turned my back to extinguish a different fire. All […]
The Fierce Urgency of NOW
In my 36-year career with the federal government, I have never seen a better time to reach our goals of achieving interoperability across the Health and Human Services Divide. From across the broad spectrum of stakeholders, organizations, key decision-makers and thought-leaders are all signing on. Like many of us, I have collected and treasured favorite […]