Whatever you call it – a tipping point, a paradigm shift, an inflection point – we are on the verge of a fundamental shift in the way human services are designed, built and delivered across America. Of course it is not by chance, but rather the dividend of a tremendous investment of energy, devotion, creativity […]
Category: Building Open and Inclusive Processes
Our Job is to Help Children and Families: Why Should We Care about the National Information Exchange Model (NIEM)?
When I was an Assistant Commissioner for foster care for a large city in the United States, I spent my days primarily doing one of two things: 1) putting out fires; and 2) trying to change the system so those same fires didn’t rekindle when I turned my back to extinguish a different fire. All […]
Are There Enough Technology Solutions to Meet The Needs of Government?
On a daily basis we see ads for new phones, new devices, new features, higher speeds, and greater reach with social networks. “4G vs 3G” and “There is an app for that” are just two of the common expressions we frequently hear. (I have a retired friend who prefers “I have a nap for that.”) […]